Privacy Policy

Introduction

At http://aurora-relationship-issues-therapy.denvermentalhealthcare.com (hereafter referred to as “Aurora Relationship Issues Therapy,” “we,” or “the Company”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (http://aurora-relationship-issues-therapy.denvermentalhealthcare.com), applications, online services, and products offered by Aurora Relationship Issues Therapy. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides interactions when:

You utilize our applications, access our online services, or interact with our website as an authorized user.
You visit any of our websites linked to this Privacy Statement.
You engage with us through communications such as newsletters, emails, telephone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”), including but not limited to:

Account Information: Details related to your user account creation and management.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account information, investment portfolios, or financial records required for specific services.
Purchase Information: Products or services bought from us, including transaction dates and quantities.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device and provide personalized services.
Location Data: Geolocation data, GPS coordinates, or address information for location-based services.
Feedback: Responses, comments, and reviews you share with us to improve our products and services.
Social Media Information: User profiles, posts, and interactions from social media platforms when you choose to connect them with our services.
Product Information: Details about the products or services you inquire about, purchase, or seek recommendations for.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive Personal Data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your online experience and gather analytics on website usage. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary Cookies: Essential for navigating our websites, ensuring basic functionalities, and providing secure services.
Preference Cookies: Remembering user preferences, such as language settings, to personalize content.
Analytics Cookies: Tracking website usage statistics, enabling us to understand user behavior and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes it was collected for, which may include:

Providing and improving our services
Complying with legal requirements
Conducting internal analytics and research
Maintaining secure transactions
Responding to user inquiries

Once the purpose is fulfilled or when data is no longer required, we delete or anonymize your Personal Data in accordance with applicable laws.

Security Measures

We implement robust organizational and technical safeguards to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data during transmission and at rest
Secure third-party processing partners who adhere to strict privacy standards
Access controls and employee training on data protection best practices

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us using the details provided below, and we will take immediate steps to delete that information.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your Personal Data, including:

Access, rectification, or erasure of data
Restriction or objection to processing activities
Portability of data
The right not to be subject to automated decision-making
Filing appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your request as quickly as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions related to privacy, data-related inquiries, unsubscribe requests, or technical issues, please contact us:

Email: contact@aurora-relationship-issues-therapy.denvermentalhealthcare.com
Postal Address: [Insert Address]